http://www.port14.com Something attempting to be useful, mostly failing. Wed, 24 Aug 2011 15:14:13 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.port14.com/2011/08/first-impressions-deus-ex-human-revolution/comment-page-1/#comment-42 Nick Wed, 24 Aug 2011 15:14:13 +0000 http://www.port14.com/?p=101#comment-42 Glad to hear the game harkens back to a day of gaming where choice mattered in first person shooters. Eager to try it out myself! Glad to hear the game harkens back to a day of gaming where choice mattered in first person shooters. Eager to try it out myself!

]]> http://www.port14.com/2011/07/tech-support-hell/comment-page-1/#comment-25 Egon_Freeman Thu, 21 Jul 2011 21:12:40 +0000 http://www.port14.com/?p=86#comment-25 Well, I'm sorry to say that this is a perfect example of what I call the Game of Scripts. Tech Support nowadays is almost completely scripted, so that they can get inadequately educated people to go through this step by step. You got a very tech-savvy person out there, Y'know... I had this problem once when my motherboard blew up (literally), and took the amplifier and the USB modem with it, but only on the USB side. I called them two times to explain that the modem didn't communicate with the PC, and each time I got the answer that the modem was fine - the subtlety being, it was talking to THEM, while all the time I was trying to explain that it was NOT talking to ME. I took it apart (against policy and my better judgement), and sure enough, the USB host was a small crater now. Ended up switching to the Ethernet connection - solved the problem... no thanks to them, of course. Well, I’m sorry to say that this is a perfect example of what I call the Game of Scripts. Tech Support nowadays is almost completely scripted, so that they can get inadequately educated people to go through this step by step. You got a very tech-savvy person out there, Y’know… I had this problem once when my motherboard blew up (literally), and took the amplifier and the USB modem with it, but only on the USB side. I called them two times to explain that the modem didn’t communicate with the PC, and each time I got the answer that the modem was fine – the subtlety being, it was talking to THEM, while all the time I was trying to explain that it was NOT talking to ME. I took it apart (against policy and my better judgement), and sure enough, the USB host was a small crater now. Ended up switching to the Ethernet connection – solved the problem… no thanks to them, of course.

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