Something attempting to be useful, mostly failing.

I find myself looking for a new phone, and potentially a new carrier. I tried to check with Sprint, my current carrier, to acquire a discount of some kind in obtaining a new handset after being about 1 year in to a 2 year contract (which they have done in the past). I went to a Sprint store and after being told that I’m essentially screwed and that I have to wait out the contract before they can do anything at all.

Mathematically, I could walk into a Sprint store, terminate my contract, pay my Early Termination Fee, walk out, walk back in, sign up for a new line of service and get a phone for less than what I would be able to right now or even what I would be able to after waiting for my contract to end.

What follows is the chat session with a Sprint rep, in all of its hilarity. Sprint, if you somehow come across this post, here’s everything you’re doing wrong. My comments in italic bold.
Read more

What follows is some hilariousness from Time Warner Cable/Road Runner’s tech support. Long story short, anything that requires a solid data connection lags out. Hit the jump for the entire transcript if you’re in the mood for pain or watch a tech blame Google’s servers for being slow.

Read more